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“The range of equipment Impact offers has expanded rapidly, and I’ve had to get used to procuring parts for everything from forklifts to reach trucks to scissor lifts. It’s a real challenge – but I love it.”

“We’ve got a great technical team, service team and engineering team, and we all work together really well. Any time I need help, I know someone will step up and assist me – being able to call upon the skills of my co-workers is a real plus. I’m really happy at Impact – you never know what’s going to come through the door next, and working to provide the essential parts for our full range of materials handling equipment keeps me on my toes.”


Name: Richard Mason

Date Joined: 21 Dec. 1998 (16 years)

Job Title: Parts Operative